Meet

Lisa Reynolds

Mortgage Broker  ·  FSRA #M15000477

More than thirty years in this business, and I still get a small thrill every time a client's plan actually lands. I believe the best mortgage is an informed one, so I answer the questions before you think to ask them and do the heavy lifting behind the scenes so you do not have to.

Lisa Reynolds, mortgage broker at Fusion Mortgage Group

What I work on most

  • First-time buyers
  • Refinancing
  • Renewals
  • Home equity and cash flow strategy
  • Self-employed
  • Investment and wealth building
  • Reverse mortgages

How I got here

I have spent 30+ years in this industry, over eighteen of them specialising in mortgages. Somewhere along the way I realised I could serve people far better from the other side of the desk, with a broad network of lenders to choose from instead of one institution's shelf.

I am a homeowner, a mother and a business owner, so I understand the juggle. That is why I work one to one with every client and hold myself to a simple promise: every call and every email gets returned within twenty-four business hours. It sounds small. Clients tell me it is rare, and it is the thing they remember.

I am a planner at heart. I built tools like the Cash Flow Framework and the Home Equity Dashboard because a mortgage is not only a debt to manage. It is one of the most powerful wealth-building tools most families will ever hold, and my job is to help you use it on purpose.

The most obvious reason I love this work is the deep satisfaction of helping people realise their dreams and accomplish financial success.

Lisa Reynolds

How I work

I start by listening. Before we talk about lenders or terms, I want to understand your income, your plans for the next five years and what would make this mortgage feel like a win for you. Then I structure the file properly: the right lender, the right term, the prepayment room and portability you will actually use, and a payment you can carry without holding your breath.

Underwriting is where I am at my best. I read a file the way a lender reads it, so I know which questions will come up and I answer them before they are asked. That is why my clients' approvals tend to hold, and why the closings are calm.

You will hear from me within 24 business hours, and you will always know where your file stands. I am honest about what is possible and what is not, and I would rather tell you early than surprise you late. After closing, I stay in touch, because the renewal, the next purchase and the refinance are all part of the same plan.

Lisa Reynolds off the clock

Thirty years in, and counting

I have seen just about every mortgage plot twist there is, which means very little rattles me and almost nothing surprises me.

The twenty-four hour rule

Every call, every email, returned within a day. I am a little famous for it, and a little stubborn about it.

A mom who gets the juggle

Running a household, a business and a busy practice means I plan for real life rather than the textbook version.

Escarpment meets the lake

I am proud to serve Burlington, Oakville, and the Stoney Creek and Hamilton area I know inside out.

Find me elsewhere

Lisa Reynolds, Mortgage Broker · FSRA #M15000477 · BRX Mortgage Inc. is the brokerage I work under, Mortgage Brokerage #13463 · 30+ years in the industry, 18+ specialising in mortgages · Certified Canadian Reverse Mortgage Consultant · Serving Halton, Hamilton, Niagara and all of Ontario.

Two brokers, one standard. Kelly and I work every file together, wherever you are in Ontario. Meet Kelly.

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